😭😭😭 POST BATTERY CONTACTOR RECALL -- FIRST JUNCTION BOX FAILURE 😭😭😭😭

[agoldman]

Unfortunately the paperwork does not identify the minimum version which must be installed to close the recall. With FDRS, if no new version is being offered and there is no indication of what version should be installed, then any reasonable person would assume that they are using the latest version. At the very least Ford should have put a notice in FDRS that the updates were pulled.

Actually looking closer, the paperwork says "Programing Up To Date" under the recall info. Maybe that means they found nothing and of course didn't mention that when I picked it up. anyway, this handling of this is a farce. Zero confidence in Ford. Sorry, but that's how I feel. So now I assume I have zero protection from getting bricked unless I get an OTA at some point in the remote future....

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[ARK]

If you take the number of GT's and other failures on this forum since the update and right before alone, it is araming. A handfull of cases are not a big deal. A handful of all of a sudden cases here in our relatively small sampling, is quite alarming. This whole debacle has made owning and driving the GT anxiety producing. I guess not as bad as the 100k fire recall on some Ford hybrids, but that one is a least straight forward. I think Ford has handles this one horribly. But as is on any forum, there will be many different views, and that's ok. I don't like it, and I probably would not buy it again, although I do love the car itself for the most part.

It is still a small percentage. The rate of failure is unacceptable and should be fixed, but at the end of the day, only a small percentage of GTs and GTPEs have had this issue.

I think this is very much a case where the forum amplifies concern.

I think it’s a fair concern for people who are thinking of taking roadtrips and the like, but if you won’t be in a bad spot if this failure does happen to your car, no reason to get too worried about it.

 

[agoldman]

How many GT's on this forums that post? Seems to me that in at least the vocal ones, many have reported failures. That has to be a high percentage of forum GT'sby the numbers, plus the instances of failure after the fix (before they opulled it) seems quite high by those standards.

 

[ARK]

How many GT's on this forums that post? Seems to me that in at least the vocal ones, many have reported failures. That has to be a high percentage of forum GT'sby the numbers, plus the instances of failure after the fix (before they opulled it) seems quite high by those standards.

Even if it is as high as 10% for GT and GTPEs as opposed to the 1% or less estimated for all Mach-Es, that still means there is a 90% chance nothing would happen.

Like the low voltage battery issue at the Mach-E launch. At the end of the day, what percentage of people actually got hit by it? It was quite low, and then they found the fix, and we never heard about it again.

 

[mkhuffman]

How many GT's on this forums that post? Seems to me that in at least the vocal ones, many have reported failures. That has to be a high percentage of forum GT'sby the numbers, plus the instances of failure after the fix (before they opulled it) seems quite high by those standards.

It is not just GTs that have this problem. But if you want to judge the chance of failure by the number of forum posts, check out the thread with all the people posting about their lack of issues. Unless I missed it, nobody has posted about a HVJB failure yet.

So based on this thread, the failure rate is 0.0%: https://www.macheforum.com/site/thr...-with-their-brand-new-mach-e-2021-2022.19506/

 

[Mathington]

Well that isn't at all surprising. Dealer is about the most incompetent and clueless place on the planet. I wish I had never bought this car. Oh well, I'll let it die in place then. I guess whatever they did means now I won't even get the correct version when OTA.

I had the same thing happen to me, also on Saturday. Crappy situation, I wish @Ford Motor Company would have announced to dealers that they are temporarily recalling the software or something to allow people to change their appointments. I would not have known the recall couldn't be performed if it wasn't for very helpful people on this forum.

I guess I just need to wait and see if my HVBJB fails?

 

[AKgrampy]

How many GT's on this forums that post? Seems to me that in at least the vocal ones, many have reported failures. That has to be a high percentage of forum GT'sby the numbers, plus the instances of failure after the fix (before they opulled it) seems quite high by those standards.

I know it is a potential issue but I just go about driving as usual. Maybe if it was my only vehicle I might have more concern. If you think about it if it were not for this forum you would most likely know nothing and life would be good (I hope.) If you had a failure you would take it in for warranty work. I kind of compare this to some of my family. Any time some medical issue arises they hit the internet and find all the potential issues and side effects and start freaking out! I am not saying concerns are not real and if I ever drive long distance I will not drive hard right after DCFC; however, I will not let the concern over this issue affect my use of the car.

 

[BigMach-E]

It is not just GTs that have this problem. But if you want to judge the chance of failure by the number of forum posts, check out the thread with all the people posting about their lack of issues. Unless I missed it, nobody has posted about a HVJB failure yet.

So based on this thread, the failure rate is 0.0%: https://www.macheforum.com/site/thr...-with-their-brand-new-mach-e-2021-2022.19506/

Ummm, you know that paints a super inaccurate picture. It's not 0.0 percent of people have had issues with the car. Conservative estimates is 0.5 for HVJB alone.

 

[agoldman]

What I was reacting to was that as soon as few people here either OTA'ed or got the patch from a dealer before it was pulled, there were several reports of those few (mostly GT) that had almost immediate failures. I'm no math genius, but that seems to me like a statistically high number. Again just the ones patched in the last week. Anyway, it doesn't matter, there is obviously a problem and the harder you charge and drive, the worse it gets apparently. Ford should explain what's up now. I've asked my dealer to reach out for an explanation but nada yet.. My guess is that Ford saw too many failures right after the patch started rolling and maybe pulled it to tweak it down some. Probably all wrong, but that's what it seems to me.

 

[Mathington]

What I was reacting to was that as soon as few people here either OTA'ed or got the patch from a dealer before it was pulled, there were several reports of those few (mostly GT) that had almost immediate failures. I'm no math genius, but that seems to me like a statistically high number. Again just the ones patched in the last week. Anyway, it doesn't matter, there is obviously a problem and the harder you charge and drive, the worse it gets apparently. Ford should explain what's up now. I've asked my dealer to reach out for an explanation but nada yet.. My guess is that Ford saw too many failures right after the patch started rolling and maybe pulled it to tweak it down some. Probably all wrong, but that's what it seems to me.

It could be that, or the contactors were already heavily damaged due to use and this caused the resistance on the contactors to be high enough to trip the error message. There is no real way to now for sure unless are working on the Mach-E at Ford.

 

[Neil4Real]

What I was reacting to was that as soon as few people here either OTA'ed or got the patch from a dealer before it was pulled, there were several reports of those few (mostly GT) that had almost immediate failures. I'm no math genius, but that seems to me like a statistically high number. Again just the ones patched in the last week. Anyway, it doesn't matter, there is obviously a problem and the harder you charge and drive, the worse it gets apparently. Ford should explain what's up now. I've asked my dealer to reach out for an explanation but nada yet.. My guess is that Ford saw too many failures right after the patch started rolling and maybe pulled it to tweak it down some. Probably all wrong, but that's what it seems to me.

It has already been confirmed it was a server side error that pulled the recall.

As discussed at length on a billion different threads, GT/GTPEs are certainly going to have a higher incidence rate due to their inherently higher power draw. Mine is one of the cars that failed just a few days after the update. There is plenty of info about this, so it'll just be up to you if you want to just keep driving the car as is, or get the software update and get an earlier failure without being stranded and get the part replaced sooner than later.

 

[Regularmache]

It has already been confirmed it was a server side error that pulled the recall.

As discussed at length on a billion different threads, GT/GTPEs are certainly going to have a higher incidence rate due to their inherently higher power draw. Mine is one of the cars that failed just a few days after the update. There is plenty of info about this, so it'll just be up to you if you want to just keep driving the car as is, or get the software update and get an earlier failure without being stranded and get the part replaced sooner than later.

Yeah they had to do the update on ours before we could buy our second MachE. Our GTPE software recall was done before the dealer could sell it. Maybe I should go unbridled Extend on a track and see if we get the Service soon/now message. Maybe make a video until failure. But I would need a GOFUNDME for the Pirrelli Pzero's as they are not cheap.

 

[agoldman]

So if a server side error, is that error ongoing or fixed? Still shows no recalls now for my Vin.

 

[Neil4Real]

Yeah they had to do the update on ours before we could buy our second MachE. Our GTPE software recall was done before the dealer could sell it. Maybe I should go unbridled Extend on a track and see if we get the Service soon/now message. Maybe make a video until failure. But I would need a GOFUNDME for the Pirrelli Pzero's as they are not cheap.

You don't even need to do that, just drive up hills and smack the pedal. I got it only going 45 MPH, my tech then got the DTC to come back, but he went almost 90 MPH!

 

[mkhuffman]

Ummm, you know that paints a super inaccurate picture. It's not 0.0 percent of people have had issues with the car. Conservative estimates is 0.5 for HVJB alone.

Exactly my point. You cannot use posts in this forum to determine the actual failure rate, which is what I was responding to in my post.

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