22S41 Recall Software - Server Deployment Issue

[VegStang]

I picked some up from a vendor on ebay, should be the same as AOSK- which you can find on the forum search (I just don't do Amazon). There were 3 versions on ebay- https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2047675.m570.l1313&_nkw=mach+e+pedals&_sacat=0, but I actually prefer the ones from https://www.tesmanian.com/collectio...ries/products/ford-mustang-mach-e-foot-pedals (not available yet.)

oh did you really get alloy pedals? Can you link me? I’m amazed the GTPE doesnt have them as standard.

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[machEfan1]

I have now been waiting for over a year from the day that I ordered my car. The software update does not inspire a lot of confidence. Unless I hear that Ford is willing to provide the hardware repairs definitively I’m not sure I even want to move forward with the purchase.

 

[sukhoi_584th]

I'm going with the opposite, think the software is working correctly, and that Ford is finding they have a zillion cars in the wild with varying degrees of dying HVBJBs. On Monday I'll ask my ex-Tesla contact for more information about how their contactors were failing (single event vs slow growth of resistance until it goes exponential).

I mean the software is working correctly in that it's identifying off-nominal HVBJBs, but it could be too sensitive to announce you need a new HVBJB. That is a bad situation if there are a lot of dying but not dead HVBJBs in the wild.

@scoopman my contact doesn't remember too much detail about Tesla's contactor issue as they were involved in a different part of the powertrain. However, they are pretty sure the failures developed slowly over time before rapidly escalating into a dead contactor, vs a single event breaking the contactor. From what I gather the problem was mitigated by software updates that could identify wounded contactors and adjust the power electronics to try to stop the contactors from getting worse. They didn't end up doing all that many hardware replacements, so the software must have had a threshold after which it would give up trying to hide the problem and call for a replacement. Sounds pretty similar to what Ford is doing. It also supports the theory that there are a lot of wounded Mach-Es in the wild right now and the recall is identifying them (vs the software being too sensitive). The physical problem with the contactor was related to variation of part geometry, and the whole problem was fixed when they changed to a higher quality supplier that wasn't sending out of spec parts.

 

[Gimme_my_MME]

@scoopman my contact doesn't remember too much detail about Tesla's contactor issue as they were involved in a different part of the powertrain. However, they are pretty sure the failures developed slowly over time before rapidly escalating into a dead contactor, vs a single event breaking the contactor. From what I gather the problem was mitigated by software updates that could identify wounded contactors and adjust the power electronics to try to stop the contactors from getting worse. They didn't end up doing all that many hardware replacements, so the software must have had a threshold after which it would give up trying to hide the problem and call for a replacement. Sounds pretty similar to what Ford is doing. It also supports the theory that there are a lot of wounded Mach-Es in the wild right now and the recall is identifying them (vs the software being too sensitive). The physical problem with the contactor was related to variation of part geometry, and the whole problem was fixed when they changed to a higher quality supplier that wasn't sending out of spec parts.

That is exactly as I have heard it as well.

 

[Kamuelaflyer]

FALSE, they DO come out earlier to EA members, AS REPORTED, BC was insanely sooner to EA members than to non-EA.

That's a rather bold comment. And frankly, it's wrong. A group of greater Detriot area EA owners got BC very early. Others were on a wave start. Personally, I got BC barely 2 weeks before they released the public version of BC, hardly "insanely sooner." And I've yet to see this recall either download or install.

The fact is there was a lot of uncalled-for angst in this thread. This information should have been handled better but it wasn't. It should have been presented as a warning or informational post for those heading to the dealer for the software update. Hindsight is always better than 20/20. It's over and done with, and past time to move on to other silly things to argue about. There's a lot of information on this forum, but it gets drowned out by lies, misinformation, and gussied-up opinion. Add to that the people with agendas or who are spring-loaded to blame Ford for the slightest variance from their own perceived proper path.

I sincerely doubt the OP would do this the same way all over again. I also don't doubt that his motives were genuine. I also think @GoGoGadgetMachE is correct as well. It turned into a mess fast. Things do that here because we're always talking about the bad. It's time to move and let this thread die. In fact, I'll go one better, it's time for @Administrator to lock this thread.

 

[Neil4Real]

That's a rather bold comment. And frankly, it's wrong. A group of greater Detriot area EA owners got BC very early. Others were on a wave start. Personally, I got BC barely 2 weeks before they released the public version of BC, hardly "insanely sooner." And I've yet to see this recall either download or install.

The fact is there was a lot of uncalled-for angst in this thread. This information should have been handled better but it wasn't. It should have been presented as a warning or informational post for those heading to the dealer for the software update. Hindsight is always better than 20/20. It's over and done with, and past time to move on to other silly things to argue about. There's a lot of information on this forum, but it gets drowned out by lies, misinformation, and gussied-up opinion. Add to that the people with agendas or who are spring-loaded to blame Ford for the slightest variance from their own perceived proper path.

I sincerely doubt the OP would do this the same way all over again. I also don't doubt that his motives were genuine. I also think @GoGoGadgetMachE is correct as well. It turned into a mess fast. Things do that here because we're always talking about the bad. It's time to move and let this thread die. In fact, I'll go one better, it's time for @Administrator to lock this thread.

It’s wrong, yet people in the Detroit area in EA received it pretty darn early? That’s exactly what I’m talking about, though. It’s impossible to tell once EA people get OTA updates how soon non-EA people will get it. Either way, this thread has definitely gotten derailed.

And it was originally posted as informational and still is.

 

[DevSecOps]

I sincerely doubt the OP would do this the same way all over again. I also don't doubt that his motives were genuine. I also think @GoGoGadgetMachE is correct as well. It turned into a mess fast. Things do that here because we're always talking about the bad. It's time to move and let this thread die. In fact, I'll go one better, it's time for @Administrator to lock this thread.

You're right I am done trying to help. So I won't do it again.

Your hypocrisy is on full display. You say this is full of angst yet you attack me, pick a side and then ask for moderators to silence everyone else?

The premise of the thread is factually correct, unless otherwise noted as speculation. FDRS still doesn't have these updates as of this moment. The OTA theory wasn't mine and I even linked to it and updated the main thread when I discovered facts about it still rolling. Also you have no clue what conversations happened out of the public space.

Every single thread I have started had the intent to help others (or cause a laugh). My intentions have never been anything other than genuine. I have helped people flash their cars in real life and traveled hours to do it. I have assisted multiple members with catastrophic failure through my channels with Ford. You have no idea what my intentions are and it's flat out insulting.

If you guys don't like what I post that much, just ignore me.

 

[dml105]

Geebus people.

Every single thread I have started had the intent to help others (or cause a laugh). My intentions have never been anything other than genuine.

people really shouldn’t be judging your intentions. You’re an asset to the forum. Even if this thread did go sideways.

 

[Kamuelaflyer]

You're right I am done trying to help. So I won't do it again.

Your hypocrisy is on full display. You say this is full of angst yet you attack me, pick a side and then ask for moderators to silence everyone else?

The premise of the thread is factually correct, unless otherwise noted as speculation. FDRS still doesn't have these updates as of this moment. The OTA theory wasn't mine and I even linked to it and updated the main thread when I discovered facts about it still rolling. Also you have no clue what conversations happened out of the public space.

Every single thread I have started had the intent to help others (or cause a laugh). My intentions have never been anything other than genuine. I have helped people flash their cars in real life and traveled hours to do it. I have assisted multiple members with catastrophic failure through my channels with Ford. You have no idea what my intentions are and it's flat out insulting.

If you guys don't like what I post that much, just ignore me.

Think what you want. You own this. You weee told OTAs we’re still rolling out and literally told me you you didn’t believe the screen shots as legit.

You own this mess. You started it. You continued it until it was unsustainable. Your dislike of Ford clouds everything you post here these days. Not going g to help? That may be a hood thing.

 

[Gimme_my_MME]

I think everyone needs to cool it with the personal attacks on here.

This entire forum is built upon the idea that we are a community and are here by choice about our shared interest. Everything to do with the HVBJB has people riled up right now and is quickly descending into wild speculation and chaos and becomes derailed.

I expect nothing less from the internet but hope that we, the Mach-E community, can do better than that.

 

[Shayne]

So I walked into my dealership today and told them I read on the internets that there was a recall. They said nope, there was never any recall. I told them the internets told me the recall was just recalled and then they said oh yeah they recalled that particular recall but right now it doesn't seem to be available and I should re-call them tomorrow. Great guys!

Is that what you recall? ?

Ford just needs to send a mass email (they must have a notice board or something) to all their dealers and their dealers need to inform and get the no recall recall vehicles back in. That they need to do for liability/loyalty reasons and should not wait for it to be fixed OTA for them. The fact they are saying people can wait for OTA also increases their liability especially when we know that OTA does not come too often to most. Your safety is number one at Ford which so far suggests that this recall is not a extreme safety issue. More of an inconvenience.

@scoopman my contact doesn't remember too much detail about Tesla's contactor issue as they were involved in a different part of the powertrain. However, they are pretty sure the failures developed slowly over time before rapidly escalating into a dead contactor, vs a single event breaking the contactor. From what I gather the problem was mitigated by software updates that could identify wounded contactors and adjust the power electronics to try to stop the contactors from getting worse. They didn't end up doing all that many hardware replacements, so the software must have had a threshold after which it would give up trying to hide the problem and call for a replacement. Sounds pretty similar to what Ford is doing. It also supports the theory that there are a lot of wounded Mach-Es in the wild right now and the recall is identifying them (vs the software being too sensitive). The physical problem with the contactor was related to variation of part geometry, and the whole problem was fixed when they changed to a higher quality supplier that wasn't sending out of spec parts.

Kind of makes sense with the recall of foam backer and scotch tape to hold my roof on. So Ford is following in Tesla's footsteps? Great roll model and wish them well. Only thing is this one is a design error that they are trying to fix which has an impact on dependability and performance of the vehicle. A design error you are safe to assume is inherent in them all. We were told by Ford that they are better then Tesla at Ford? Hoping so and guess time will tell.

<<<<Popcorn meme here>>>>

 

[mkhuffman]

Like many others, I have been following this thread since Todd created it on Saturday. The original thread title clearly was questioning what happened and why the new software is no longer in FDRS. The multiple question marks made it clear, to me anyway, that we didn't know the reason and that maybe it was pulled. Maybe. That is what question marks mean.

Anyway, why is everyone focused on the rampant speculation that followed the OP? Why are people putting that on Todd? As far as I know, the updated software STILL is not in FDRS, and dealers are STILL telling their customers that the recall was done. People who want the new software are making appointments and getting NOTHING done to their car, and they go away thinking just the opposite. And it is thanks to Todd that we know this.

So I totally disagree that this thread should be locked because some people have expressed their opinions regarding why this happened and what Ford will do next. The issue Todd identified still exists, and this thread should stay open until it is resolved.

I wonder what people will say if when the software shows back up in FDRS, it is a different version? Now I am speculating, but what if? Then those who thought maybe it was pulled were probably right. Right? We will see. I won't be surprised either way.

In the meantime, this thread is still a valuable resource for those who want to know what is going on.

 

[tobin1920]

Like many others, I have been following this thread since Todd created it on Saturday. The original thread title clearly was questioning what happened and why the new software is no longer in FDRS. The multiple question marks made it clear, to me anyway, that we didn't know the reason and that maybe it was pulled. Maybe. That is what question marks mean.

Anyway, why is everyone focused on the rampant speculation that followed the OP? Why are people putting that on Todd? As far as I know, the updated software STILL is not in FDRS, and dealers are STILL telling their customers that the recall was done. People who want the new software are making appointments and getting NOTHING done to their car, and they go away thinking just the opposite. And it is thanks to Todd that we know this.

So I totally disagree that this thread should be locked because some people have expressed their opinions regarding why this happened and what Ford will do next. The issue Todd identified still exists, and this thread should stay open until it is resolved.

I wonder what people will say if when the software shows back up in FDRS, it is a different version? Now I am speculating, but what if? Then those who thought maybe it was pulled were probably right. Right? We will see. I won't be surprised either way.

In the meantime, this thread is still a valuable resource for those who want to know what is going on.

This thread is still definitely worthwhile and it was always made perfectly clear that it was investigative / speculative. Its usefulness would not be in question if a few people hadn’t stopped by just to drop turds into the punch bowl. I sure wish I had seen it before my dealership “applied” ”the recall fix” to my car yesterday. Now, I’m glued to it to see if/when anyone in my spot (with a very recent application of the May update by a dealer) sees the OTA show up to clean things up, or has an interaction with a dealer about applying the right rev once it re-emerges in FDRS.

The fact that dealerships are clearing the recall status after applying the incorrect update is certainly headline-worthy, and sadly Ford would deserve some negative press on it - as much as I’m rooting for them and hate to see it. The situation isn’t really fully resolved yet so I hope the thread lives on in a productive way as it was originally intended, and that there are fewer replies (like this one ?) talking about its validity.

Many thanks to @DevSecOps for all of the time and aggravation that he has spent researching and updating this for our collective benefit. I think everyone might be extra spicy because it really sucks that we all have to spend far too many brain cycles on Ford’s poor software delivery practices instead of enjoying our cars.

 

[agoldman]

I still feel like the only reason my GT didn't fail on the way home from the dealer after being patched Staurday, is that it wasn't actually patched. So either dodged a bullet, or delayed the inevitable. time will tell..

 

[Mathington]

Thanks to @DevSecOps and @WyldStallyn and the others that were involved with this.

The software is rolling out OTA and will be back in FDRS soon (think we all know that means anytime between now and 202?).

For those that went in for service to have the dealer install the update while it was not on the server, the OTA process will catch it and you will get it OTA.

Happy to hear that OTA will catch all affected models (including those who unknowingly didn't have their updates performed due to the FDRS issue)

Thanks again to @DevSecOps and @WyldStallyn for the help!

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