Customer Satisfaction Program 21P22 - Software Calibration Update

[BostonPete]

My Select was built 7/21 and sat in Chip Limbo for 3 Months, it arrives at my dealer the beginning of November. I was hoping that I had these updates but when I DC Fast Charge it falls off a cliff like others have stated. Since the updates say only Job 1 Vehicles mine isn't in the mix. I assume they will eventually release it for mine as well?

I had my dealer check and he confirmed that mine isn't listed / eligible for the updates. Since I have a SR I would love to get the updated charging curve for sure. I assume there isn't anyway to get them without doing them yourself at this point?

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[ChasingCoral]

How'd it go?

Marlin's still in the shop. Service Advisor called me this afternoon to tell me it had been hooked up since yesterday afternoon and it was still downloading. He hoped it would be done by tomorrow morning.

Yesterday they started with TSB : 21-2244 then ran 21P22. It all looked good except an issue with the SODCMC. We'll see what it says tomorrow.

 

[generaltso]

Its so weird because it is on the NHTSA website lol. This isn't the version GTs and current incoming cars are getting with BlueCruise?

No.

 

[generaltso]

I had my dealer check and he confirmed that mine isn't listed / eligible for the updates. Since I have a SR I would love to get the updated charging curve for sure. I assume there isn't anyway to get them without doing them yourself at this point?

No, you can’t even do them yourself until Ford makes the updates available for later builds.

 

[benk016]

Doesn’t work at all for me. 49 kWh remaining, 79% SOC (real). It would translate to 62 kWh usable. Not sure if the cold have an impact on this. Today my trip indicate a 8% usage for external temperature. That date was never clear for me.

Make sure you are using the SoC Displayed parameter. There are two. One is the overall Pack SoC, including the buffer. The SoC displayed is what is actually shown on the dash and useable.

At 100% charge, Energy to Empty, and the Calculated Capacity should match.

And Like I said, its not always accurate. That Energy to empty value seems to jump around a lot.
Here mine seems to want to jump between 77.7kwh, and 84kwh.

If you charge to 100%, what value do you see for HVB Energy to Empty?

 

[BostonPete]

No, you can’t even do them yourself until Ford makes the updates available for later builds.

Got it, I contacted me dealer and never really thought about this, they pulled my "Connected Vehicle Report" and it shows my current mileage, any alerts now or within the last 60 days and other items.

Cool that the dealer can do that. They confirmed that there aren't any updates for my car. Mine is Job 2 and the update is currently only for Job 1 for now.

 

[Gullwingdmc]

Can anyone who has had the updates installed tell me if the lock buttons on the doors work reliably now? The touch sensitive ones above the door open button.

I’m hoping the updates to each door module will fix that.

 

[KAustin]

Can anyone who has had the updates installed tell me if the lock buttons on the doors work reliably now? The touch sensitive ones above the door open button.

I’m hoping the updates to each door module will fix that.

Yes, the buttons are working. Before they would work infrequently. I've tried at least five times since getting the update last Thursday and they worked each time on various doors.

 

[Wildthing]

Make sure you are using the SoC Displayed parameter. There are two. One is the overall Pack SoC, including the buffer. The SoC displayed is what is actually shown on the dash and useable.

At 100% charge, Energy to Empty, and the Calculated Capacity should match.

And Like I said, its not always accurate. That Energy to empty value seems to jump around a lot.
Here mine seems to want to jump between 77.7kwh, and 84kwh.

If you charge to 100%, what value do you see for HVB Energy to Empty?

Doesn't work at all for me. I didn't charge to 100% yet but this morning I had 42.93% SOC (real, displayed 44%) with 25.31 kWh (59 kWh equivalent) and when I arrived at the office, I had 12.66 kWh (24,21% real, 22% displayed) with 12.66 kWh remaining (52.3 kWh equivalent). Too far from 68 or 70 kWh to be reliable.

Data used to display kWh is "HVB Energy to Empty"

 

[Gullwingdmc]

Yes, the buttons are working. Before they would work infrequently. I've tried at least five times since getting the update last Thursday and they worked each time on various doors.

Sweet!! Mine are sporadic right now too, I was hoping this would fix that issue.

 

[rodhx]

Marlin's still in the shop. Service Advisor called me this afternoon to tell me it had been hooked up since yesterday afternoon and it was still downloading. He hoped it would be done by tomorrow morning.

Yesterday they started with TSB : 21-2244 then ran 21P22. It all looked good except an issue with the SODCMC. We'll see what it says tomorrow.

They just got mine done in about 5 hours elapsed. Front brakes probably took 45 minutes, 21p22 and fighting their laptop took the rest. The service ticket looks like 10 modules were updated. Says SOBDM, BECM, SOBDMC, OBCC, BCM, DCME, DCMF, DCMG, DCMH & RFA. Not sure if that means all those got updates ?‍

 

[ChasingCoral]

They just got mine done in about 5 hours elapsed. Front brakes probably took 45 minutes, 21p22 and fighting their laptop took the rest. The service ticket looks like 10 modules were updated. Says SOBDM, BECM, SOBDMC, OBCC, BCM, DCME, DCMF, DCMG, DCMH & RFA. Not sure if that means all those got updates ?‍

One issue in my case was the SOBDMC didn't calibrate properly.

 

[imstriker]

Got mine back today from this and the glass recall. All seems well, really do not notice any difference. So far, PAAK and the door buttons have been perfect. I hope that continues as the door buttons have gotten quite annoying.

 

[silverelan]

It's been awhile now and it's killing me that nobody has shown what the new 10% to 80 & 90% curve looks like, nor do we know how long it takes. Did Ford really shave time off the ~40 minutes it used to take?

 

[Luke]

I wonder if this means OTA support will end with the warranty as well?

What OTA? So far I saw no significant OTAs, unless you find tic tac toe useful.

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