jhalkias

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Mine seems to be fine now. iPhone 13 Pro Max, iOs 15.5
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RickMachE

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4.17 Android definitely has issues.
 

Shayne

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Yes, worked flawlessly for me for 11 months. Last update broke it and this one fixed nothing
Uninstall, reboot and reinstall app. Uninstall and set back up and nothing? Turn conductivity off and on in the car to reset it? Since this a heavy server dependent app and the servers have been found wanting up here it could be a server side problem. Did you contact Ford about your account to make sure nothing is hung there?
What phone do you have ? Restart iphones twice. Android you will need to clear cache and data.
What's the magic in twice?
 


Logal727

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If your phone is rooted or jailbroken, don’t expect it to work correctly or get support from Ford for it, which is as it should be.
 

dtbaker61

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FP appears to still be at 17.0 for Android, no update available in PlayStore
 

Marc S

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Uninstall, reboot and reinstall app. Uninstall and set back up and nothing? Turn conductivity off and on in the car to reset it? Since this a heavy server dependent app and the servers have been found wanting up here it could be a server side problem. Did you contact Ford about your account to make sure nothing is hung there?

What's the magic in twice?
Thanks, I had an open case with Ford on this. The last time they called me was actually on the 4th of July. They informed me that they had identified the problem and it would be fixed with this new update. They closed my case. This update did not fix the problem
 

Shayne

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Thanks, I had an open case with Ford on this. The last time they called me was actually on the 4th of July. They informed me that they had identified the problem and it would be fixed with this new update. They closed my case. This update did not fix the problem
Did you try turning the conductivity off and back on in the car settings? Phone connect problem to the car may not be just the phone?

Could be their new authentication that stumped the widget tool a bit? Someone has mention he is getting emails that his password is banned by Ford. Guess you are opening a new case. iPhone 11 no probs here.
 

mattbostonmache

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These messages started showing up in 4.17 and are still happening in 4.17.1.

and this is after being parked for hours.

this never happened before 4.17.

Ford Mustang Mach-E FordPass 4.17.1 Release 1657142406350
 

Marc S

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Did you try turning the conductivity off and back on in the car settings? Phone connect problem to the car may not be just the phone?

Could be their new authentication that stumped the widget tool a bit? Someone has mention he is getting emails that his password is banned by Ford. Guess you are opening a new case. iPhone 11 no probs here.
Yes. Toggled all the settings in the car and on the iPhone as well. Was working with a rep from Fordpass.
 

rachitsh

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These messages started showing up in 4.17 and are still happening in 4.17.1.

and this is after being parked for hours.

this never happened before 4.17.

1657142406350.png
I have the same issue. The only way to get rid of this is to restart the app.
 

Shayne

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Yes. Toggled all the settings in the car and on the iPhone as well. Was working with a rep from Fordpass.
You will need to let us know how you get it fixed.
I have the same issue. The only way to get rid of this is to restart the app.
Makes you wonder how much of your data plan it will be using when in lock screen. Maybe ransom ware? ;)
 

JuliaSWMME

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when will we get dark mode for the app? We can have it in the car but not the app. annoying.
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