UK Customers

[David-HC]

Hi David - apologies if I've missed this, but have you shared any of this with Hannah in the Mach E Concierge team?

Hi @BlackheathDiggs

Thanks for your post!

No - or at least, not yet ?

I've been speaking with the Mach-E Team and Ford CRC. I didn't realise the Concierge might be able to help - but more than happy to speak with them if it could help ?

Hope all is good with you .... and the car ?
David

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[David-HC]

I see that our US friends have been getting an OTA update recently with Power up version 1.6.0. Given that we are only only 1.4.0 at the moment hopefully we should be getting our OTA update(s) soon. It will be interesting to see how many people have a "failed" update.

Hi @portlandg

1.4 ...... aye, luxury ..... we're only on 1.3 ?

Here's hoping ?
David

 

[BlackheathDiggs]

Hi @BlackheathDiggs

Thanks for your post!

No - or at least, not yet ?

I've been speaking with the Mach-E Team and Ford CRC. I didn't realise the Concierge might be able to help - but more than happy to speak with them if it could help ?

Hope all is good with you .... and the car ?
David

Thought it might be worth a go - might just help get the ball rolling inside Ford UK! I'm gong to flag to my dealer (unlikely to achieve anything), but will also give Graham's suggestion of sending a notification from the car itself.

Car is great though, and no regrets from replacing the Outlander with it! Would be nice to get these updates coming through properly though, given that was one of the selling points of the Mach E!

 

[David-HC]

Hi all,

I've just spoken again to the FordPass Team re: the Android 3.27 "upgrade" issues

They have confirmed there is an issue with this (I noticed similar posts this morning from members in Norway and Sweden) and they are working to resolve it as soon as possible ?

Hopefully they will release an update in due course ..... although it is not clear how this will be advised as anyone with this issue will not be able to view notifications to the Message Centre ?

Fingers crossed ?

Hi all,

Good news (hopefully ?) to all FordPass Android Version 3.27 members who have experienced problems over the last week or so ............................

Version 3.27.1 has just been released, and this appears (in my case at least ?) to have fixed the issues ??

Hope this works for all ?
David

 

[portlandg]

Hi all,

Good news (hopefully ?) to all FordPass Android Version 3.27 members who have experienced problems over the last week or so ............................

Version 3.27.1 has just been released, and this appears (in my case at least ?) to have fixed the issues ??

Hope this works for all ?
David

Like every other update this app has done I am sure that it has fixed the issues reported but I am equally as sure that other issues that weren't there will now come to the surface.

 

[mustangguy64]

Hi all,

Good news (hopefully ?) to all FordPass Android Version 3.27 members who have experienced problems over the last week or so ............................

Version 3.27.1 has just been released, and this appears (in my case at least ?) to have fixed the issues ??

Hope this works for all ?
David

As expected! Working better but remote vehicle setup just hangs....

 

[SashaLondon]

Sure this has been covered before. I have a SR AWD. Do I have the automatic parking? In the parking setting there is a park pilot on off button. However I haven’t had a chance to actually try to use the automatic parking.

 

[SteveUk]

No auto parking on the SR just parking sensors

 

[Trevs Garage Doors]

Just joined the forum... Bluecruise sounds great but, Omg, the intelligent cruise control on my first edition is awesome.
I've only had the car three weeks so only just worked out what it does.
I just drove around the M25, M1 to M23 and did not touch the brake or accelator once.
Unbelievable!
(and if you nudge the steering wheel with your knee every now and then you don't seem to need to steer either - when in a queue!)

 

[Mercury8]

Been looking at trying to get a boot liner but I’ve no idea when the Ford one will actually be in stock.

I’ve already been waiting for 5 weeks for the rubber floor mats as it is

Have any of you used or heard of boot-buddy.com?

They seems to have a couple which they say are compatible. They give a choice of if the floor is in lower position which makes me think they at least know the car!



Boot-Buddy.com

 

[Tony.T]

Just joined the forum... Bluecruise sounds great but, Omg, the intelligent cruise control on my first edition is awesome.
I've only had the car three weeks so only just worked out what it does.
I just drove around the M25, M1 to M23 and did not touch the brake or accelator once.
Unbelievable!
(and if you nudge the steering wheel with your knee every now and then you don't seem to need to steer either - when in a queue!)

Welcome to the forum! Just sent you a PM

 

[Mercury8]

Anyone else’s FordPass app (iOS) not opening up? Mine is getting to the Ford logo and then crashing out.
Been doing it since yesterday.

 

[portlandg]

Anyone else’s FordPass app (iOS) not opening up? Mine is getting to the Ford logo and then crashing out.
Been doing it since yesterday.

Mine does it all of the time. Takes me 2 or 3 attempts sometimes to open it. I generally find it works if you force stop and then open. This isn't just because of the recent update. It has been happening for ages.

 

[Wonky_Donkey]

Anyone else’s FordPass app (iOS) not opening up? Mine is getting to the Ford logo and then crashing out.
Been doing it since yesterday.

Mines been ok today - the car is apparently fast asleep - but the app is ok

 

[ProximusAl]

I've just fitted my Blackvue DR900S dashcam using the method below:

DashCam Thread

Was confused at first, but then realised RHD cars, the bits inside are reversed so the plug I was after was on the other side.

I bought a mirror tap from the US on amazon.com, and it shipped to me in the UK in 2 days, with no duty to pay

MirrorTap

All in all, pretty simple installation. I don't rock a rear view camera, as it's quite a hassle to get the cable to the back.

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