L2 charging speed recently dropped 33%

Shayne

Well-Known Member
Joined
Aug 9, 2020
Threads
18
Messages
3,824
Reaction score
2,738
Location
Northern Ontario Canada
Vehicles
2021 MME4x Prem
Occupation
Retired
Country flag
It helped, but I think it really depends on if your cars fan starts at all once plugged in. Mine didn't start until almost 2 hours into the charge when it actually stopped and started the charge by it's self. It was sitting all night in the garage ~ 105 degree soak at 9pm -> prob 90 degrees by 8am.
At 64 degrees I do not see a need for the fan to start but still charging at a slower rate here. Maybe ice in the frunk not for shrimp but for faster charging?
Sponsored

 

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,379
Reaction score
25,065
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
It just threw a curve ball. It's cycled the car fan twice, and restarted the charge, twice. Now it's charing at 40 solid with the car fan running on low and the leaf bower out of the picture. It's been charging for over 25 min (longest I've seen before a drop in amps) without the blower, the garage and all other temps higher than started and the cars fan running on low.
Screenshot 2023-07-17 at 10.31.48 AM.webp


Something I noted about the way it's charing now, the air from the cars fan, is most likely cooling some other sensor somewhere. One that wasn't cooled by the leaf blower. Which would explain the rain having a better effect. With the way the fan is running now air if coming out of the wheel wells in the front. Remember my cooling fan never started this morning and didn't start until the first crap out. It has now charged to 85% and stopped (my target) without cycling the amps since the second crap out.
You could have multiple issues here. I think the port is still overheating some.

It could take a while for the fan to come on since everything in the loop including the motors has to heat up first. After that the fan should cycle on and off periodically. That’s how mine works. There are multiple reasons why the fan might come on, could be a battery cooling request (A/C will run) or another module like the DC/DC converter might have sent a cooling request too (that one usually jumps right to medium or high speed).

The interruptions are odd though, not sure what’s happening there.

Maybe the fan blowing on the backside of the port helps, but I didn’t see any effect on port temp in my tests.
 

kdryden99

Well-Known Member
First Name
Richard
Joined
Sep 25, 2020
Threads
34
Messages
1,644
Reaction score
1,426
Location
Montreal Canada
Vehicles
Nissan Sentra Spec-V, Infinite Blue Mach E4X Prem
Country flag
Well I can tell you that as soon as i plug the car in the fans start. That is maybe at 40 amps it charge for 10 minutes at a constant rate and drop if the fans shut off. I'll have to check if the fans are still going after 10 mins. This could be the byproduct of the defective temp sensor.
 

Ford Motor Company

Well-Known Member
Official Ford Account
First Name
Brian
Joined
May 10, 2021
Threads
68
Messages
3,462
Reaction score
6,547
Location
Michigan
Vehicles
Mustang Mach-E
Occupation
Real Human & Community Manager
Country flag
My Level 2 charger in the garage has now done the same thing, almost to the day of one of the automatic updates. Used to get about 20 miles per hour added. Now its much less. KW went from 9 to 3 and I got the amber/blue light on the Ford charger. Its warm here, about 85 and humid but I never had this issue last summer. Also, tried to charge at night and got the same result. Should I report this to Ford, maybe get a new Ford charger under warranty or is it the software limiting the charging ability due to heat at the charge port?
Good morning- I can look into this for you. Feel free to send over a private message with your VIN and dealership information at your earliest convenience.
 

OldEVGuy

Well-Known Member
First Name
Barry
Joined
Dec 13, 2020
Threads
15
Messages
247
Reaction score
284
Location
Evergreen, CO
Vehicles
2021 Mustang Mach-E Premium 4X
Occupation
Retired
Country flag
I got my car back from the dealer today, after having the charge port assembly replaced. It seems to be charging fine with my JB40, and the fan recycled on and off in my 80 degree garage.

Here’s a shot of the paperwork showing what was diagnosed before replacing the assembly.


Ford Mustang Mach-E L2 charging speed recently dropped 33% 1689711623012
 


josephyancey

Well-Known Member
First Name
Joseph
Joined
Apr 25, 2022
Threads
5
Messages
72
Reaction score
85
Location
Arkansas
Vehicles
2021 Mach E CR1 (Job 1)
Occupation
Software Engineer
Country flag
I got my car back from the dealer today, after having the charge port assembly replaced. It seems to be charging fine with my JB40, and the fan recycled on and off in my 80 degree garage.

Here’s a shot of the paperwork showing what was diagnosed before replacing the assembly.


1689711623012.jpeg
Was this done as a warranty repair? If so are you still in your 36k mile bumper-to-bumper warranty or did it fall under the "Electric Vehicle Components" warranty? A bunch of us Job 1 owners are over the limit on our full warranty. Mine is at the dealership right now but they are still trying to "confirm" what they need to do so can't give me any kind of price yet.

The BEV team at Ford corporate did say that they were going to check if mine was on the list of "vin numbers affected by an issue with the charge port" so at least the issue is something corporate knows about.
 

OldEVGuy

Well-Known Member
First Name
Barry
Joined
Dec 13, 2020
Threads
15
Messages
247
Reaction score
284
Location
Evergreen, CO
Vehicles
2021 Mustang Mach-E Premium 4X
Occupation
Retired
Country flag
Was this done as a warranty repair? If so are you still in your 36k mile bumper-to-bumper warranty or did it fall under the "Electric Vehicle Components" warranty? A bunch of us Job 1 owners are over the limit on our full warranty. Mine is at the dealership right now but they are still trying to "confirm" what they need to do so can't give me any kind of price yet.

The BEV team at Ford corporate did say that they were going to check if mine was on the list of "vin numbers affected by an issue with the charge port" so at least the issue is something corporate knows about.
Yes, it was under the 36k bumper-to-bumper warranty. I only have about 11K miles on the car.
 

kennethjk

Well-Known Member
First Name
Ken
Joined
Sep 3, 2021
Threads
30
Messages
3,331
Reaction score
2,124
Location
NY
Vehicles
MME Prem. EB 4WD, X3, IX50
Occupation
Retired
Country flag
I got my car back from the dealer today, after having the charge port assembly replaced. It seems to be charging fine with my JB40, and the fan recycled on and off in my 80 degree garage.

Here’s a shot of the paperwork showing what was diagnosed before replacing the assembly.


1689711623012.jpeg
Interesting

I Don’t have any engine light on or other obvious signs for my issues

Wonder if other have any thing like yours
 

kdryden99

Well-Known Member
First Name
Richard
Joined
Sep 25, 2020
Threads
34
Messages
1,644
Reaction score
1,426
Location
Montreal Canada
Vehicles
Nissan Sentra Spec-V, Infinite Blue Mach E4X Prem
Country flag
I got my car back from the dealer today, after having the charge port assembly replaced. It seems to be charging fine with my JB40, and the fan recycled on and off in my 80 degree garage.

Here’s a shot of the paperwork showing what was diagnosed before replacing the assembly.


1689711623012.jpeg
This looks exactly like what the tech at the dealer told me. So harness swap really does seem to be yhe fix
 

josephyancey

Well-Known Member
First Name
Joseph
Joined
Apr 25, 2022
Threads
5
Messages
72
Reaction score
85
Location
Arkansas
Vehicles
2021 Mach E CR1 (Job 1)
Occupation
Software Engineer
Country flag
The charge port assembly is only covered by the 36k warranty, not the 100k EV warranty (which makes no sense, but that’s how it is). If you’re over 36k it would require special permission from Ford to cover replacement.
Is this info from Ford? I’m afraid that’s what they are going to say when I hear back from the dealership, and is why I asked since I’m at 56k. Their EV warranty lists the parts that are covered and in that list is an item labeled “on-board charger”. It doesn’t list any specific part numbers. The charge port is logically part of the on board charger. At least thats what I’m planing on pushing them on if they say it isn’t covered.
 

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,379
Reaction score
25,065
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
Is this info from Ford? I’m afraid that’s what they are going to say when I hear back from the dealership, and is why I asked since I’m at 56k. Their EV warranty lists the parts that are covered and in that list is an item labeled “on-board charger”. It doesn’t list any specific part numbers. The charge port is logically part of the on board charger. At least thats what I’m planing on pushing them on if they say it isn’t covered.
Oops, it IS COVERED under 8/100k warranty now. They must have changed the warranty coverage on it since I last checked, that's good news.

LJ9Z-14A303-D is the part number for the charge port.
 

josephyancey

Well-Known Member
First Name
Joseph
Joined
Apr 25, 2022
Threads
5
Messages
72
Reaction score
85
Location
Arkansas
Vehicles
2021 Mach E CR1 (Job 1)
Occupation
Software Engineer
Country flag
Oops, it IS COVERED under 8/100k warranty now. They must have changed the warranty coverage on it since I last checked, that's good news.

LJ9Z-14A303-D is the part number for the charge port.
Sweet! If they tell me it isn’t I’m going to reply “but Mach-Lee said it was”. Thanks for the info and whatever digging you did to find this out.
 

azerik

Well-Known Member
First Name
Erik
Joined
Jan 8, 2023
Threads
79
Messages
4,545
Reaction score
4,558
Location
Chandler/Flagstaff, AZ
Vehicles
'21 Spacey Prem4x, '21 RX450H, 13 Focus EV
Occupation
DevSecNetOps, General PITA
Country flag
That could be true. I just don't like how people are reporting it's charging at 40A in hot weather without running the cooling pump or fans. It's going to get hot and bare minimum the pump needs to run.
I did hear the pump at least running the other day when the fans wernt. The Fins were open but that's not enough to actually cool it at all. It charged at 40 +/- 28 for 2 hours without the fan.
I just got 4.3.5, but not holding hope that's the resolution.
 

kdryden99

Well-Known Member
First Name
Richard
Joined
Sep 25, 2020
Threads
34
Messages
1,644
Reaction score
1,426
Location
Montreal Canada
Vehicles
Nissan Sentra Spec-V, Infinite Blue Mach E4X Prem
Country flag
I did hear the pump at least running the other day when the fans wernt. The Fins were open but that's not enough to actually cool it at all. It charged at 40 +/- 28 for 2 hours without the fan.
I just got 4.3.5, but not holding hope that's the resolution.
I got 4.3.5 yesterday and had a charging session last night, still with the same issue. No change. If these harnesses really are faulty then hopefully there will be a recall associated because I strongly believe they were already faulty from factory for the update to affect it.
 

Murse-In-Airy

Well-Known Member
First Name
Rod
Joined
Mar 5, 2021
Threads
82
Messages
3,678
Reaction score
8,297
Location
Chaumont, NY
Vehicles
Mach-E ER AWD
Occupation
Nurse
Country flag
So I’m going to chime in on this thread. Because I believe I have the same issue on my wife’s car.
I posted a long thread early this spring where her car was heating up the charge port and the connector her Grizzl-E charger when set to 40 amps. It would then throw a charge fault and stop charging altogether. Same when she plugged her car into my charger. Slowing the charge rate to 32 amps fixed this. I should note that this began right after she received some update (4.1.2 I believe but don’t hold me to it).
Anyway we had the charge port and wire harness, as well as the SOBDM replaced. Things looked OK. But as we’ve been driving more over the summer, and plugging in with lower percentages, the car isn’t charging at the speeds it should. Last night it was plugged in for the entire 8 hour charge window and and pulled 57% (just under 52KWH). The car showed it was pulling 6KW, far less than the 9kw my car was getting from a twin of the circuit/charger setup. I can switch which car is plugged in to which charger and get the same results, her car charges slower. The EVSE plug handle that her car is plugged in to, gets warmer (by touch and by infrared thermometer).
I haven’t done any data logging on what any of her sensors are showing or seen if fans are running or not. All I can say is that since the update in December, her car throttles L2 charging speeds despite Ford having the car for over 6 weeks. And it isn’t anticipated throttling because the car doesn’t start charging before my set window, which shows that the car believed it would reach the charge target. But then I wake up to the car still not being completed and showing that it only averaged 6KW power.
So I’m hoping to join this discussion and see if we’ve learned anything or if we can prove to Ford that they’ve somehow messed up level 2 charging for us.

here’s the link to my thread on the port replacement
https://www.macheforum.com/site/threads/charge-port-replacement-and-unknown-codes.26749/page-2
Sponsored

 
Last edited:
 







Top