jimitoast
Well-Known Member
- First Name
- Jim
- Joined
- Oct 12, 2021
- Threads
- 1
- Messages
- 136
- Reaction score
- 86
- Location
- San Antonio, TX
- Vehicles
- 2 Acuras (MDX, TL), 2022 Mach E GTPE
- Occupation
- Shepherd
Agree and I can understand Ford's predicament here as I have some relevant background. Times have changed and there are structural limitations to doing business the way they want (dealers, union restrictions and legacy costs, etc). Having said that, it is just a matter of time before Tesla or somebody else pays enough money to influence legislation to eliminate some of the legal impediments. Money is not leaving politics anytime soon and Tesla has it. Once that happens, the upstarts (Tesla, Rivian, Lucid, Fisker, etc) will have another advantage. Hopefully, Ford is treating this as a strategic imperative because I think it kills them if they don't fix it. If I had to buy an iphone through <insert the company that provided your worst customer experience>, Apple would not be where they are. Apple owns the user experience - end to end. Ford does not. That's a recipe for disaster.So the number of shenanigans that I've actually seen from valid reservations is maybe 1.... There's normally other issues going on behind the scene.
As for the dealer model, it's not Ford who's completely at fault. Legally, Tesla and other "online only" mfgs can't sell in various states due to franchise laws. Second, the companies that Ford is being compared to have 1-4 total models, all EV.
We all want it to be better, but people often forget that it's far more complicated and many factors are at play.
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