Order Scheduled for Production Date

shutterbug

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Has anyone had to cancel your Mach E order, (don't panic - I reordered with another dealer)? What happened to your deposit? I’m having a problem between Ford and my dealer. The deposit charge was done on my credit card and the charge shows up from my dealer, but they are pointing fingers at Ford. Ford says that it’s a dealer thing. So the question remains. What happened to your deposit when you canceled?
File a dispute with your credit card company.





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buffasnow

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File a dispute with your credit card company.
If you know that the dealer is currently holding your deposit, and they refuse to acknowledge it, claiming that the deposit is with Ford, then it seems unlikely that you signed anything with the dealer when making the deposit.
In that case, they surely will not care when you tell them that you will be disputing the charge with your credit card company.
 

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USAA quoted me only $300 more a year than my 06 🐎. Pretty decent for full coverage.
State Farm quoted me about 200 to 300 than my 2017 Pony GT convertible. They had the MME in their system.
 

Nick Nick

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Has anyone had to cancel your Mach E order, (don't panic - I reordered with another dealer)? What happened to your deposit? I’m having a problem between Ford and my dealer. The deposit charge was done on my credit card and the charge shows up from my dealer, but they are pointing fingers at Ford. Ford says that it’s a dealer thing. So the question remains. What happened to your deposit when you canceled?
I have cancelled and absolute radio silence from Ford and the dealer
 

JellyBelly

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I have cancelled and absolute radio silence from Ford and the dealer
Ford will only refund if its a reservation and it applies only to GT at this point. if the issue is with a non GT order (previous reservation converted to order or new order) then dealer refunds you the $500 assuming you knew upfront that the funds are refundable. Its no different than me not wanting to buy my current order when its delivered. If my dealer told me the 500 is refundable then he gives it back. I may have to bug him a few times. If it was never mentioned that its refundable then its a back and forth but Ford is out of the picture once the order is placed.
 

JellyBelly

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I have cancelled and absolute radio silence from Ford and the dealer
Your post reminds me of a situation I will have to deal with in the near future. Placed an order for MME via a bad dealer and ended up with new order at a different dealer. Informed the bad dealer of canceling my order several times by emails - nothing done and that MME will be delivered in the next 90 days. I will have to deal with the same issue getting my 500 back and even though I have an email from the dealer saying its refundable and has my cancelation request emails I have reasons to believe it will be a fight and not easy.
 

abr

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Your post reminds me of a situation I will have to deal with in the near future. Placed an order for MME via a bad dealer and ended up with new order at a different dealer. Informed the bad dealer of canceling my order several times by emails - nothing done and that MME will be delivered in the next 90 days. I will have to deal with the same issue getting my 500 back and even though I have an email from the dealer saying its refundable and has my cancelation request emails I have reasons to believe it will be a fight and not easy.
Should be simple . . . dispute with CC company now. If asked (which you probably won't be), provide copy of emails.
 

shutterbug

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If you know that the dealer is currently holding your deposit, and they refuse to acknowledge it, claiming that the deposit is with Ford, then it seems unlikely that you signed anything with the dealer when making the deposit.
In that case, they surely will not care when you tell them that you will be disputing the charge with your credit card company.
The credit card company does not care who is "holding" the deposit. They care who charged your credit card. When I converted my reservation, Ford refunded my $500 and the dealer charged it. I assume that is how it went in most cases, but if Ford never issued a refund, it's on them.
 

cjljr41

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Has anyone had to cancel your Mach E order, (don't panic - I reordered with another dealer)? What happened to your deposit? I’m having a problem between Ford and my dealer. The deposit charge was done on my credit card and the charge shows up from my dealer, but they are pointing fingers at Ford. Ford says that it’s a dealer thing. So the question remains. What happened to your deposit when you canceled?
Same scenario for me. Order cancelled in June and I still haven’t gotten my $500 refunded. They’ve been blaming each other.
 

JellyBelly

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The credit card company does not care who is "holding" the deposit. They care who charged your credit card. When I converted my reservation, Ford refunded my $500 and the dealer charged it. I assume that is how it went in most cases, but if Ford never issued a refund, it's on them.
You are right - that's the way to go when the dealer does not want to be fair. AT least in a few weeks thee CC company refunds your money and the dealer and Ford and figure out how they handle their own stuff without us involved.
 

kennelh

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Third push back; build now scheduled for week of 2/15.
 

DaveHsr

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Build date was just pushed back from 2/14 to 3/1.

Order Date 6/30/2020
Order Number 100104xx
Premium ER AWD

The fact that a few people are actually receiving their vehicles does encourage me, but I feel like the last kid picked for kickball.
 

Ciero

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Build date was just pushed back from 2/14 to 3/1.

Order Date 6/30/2020
Order Number 100104xx
Premium ER AWD

The fact that a few people are actually receiving their vehicles does encourage me, but I feel like the last kid picked for kickball.
I feel the same....mine was pushed back from 2/14 to 3/1 as well today. That’s my second push back. Not super thrilled.
 

AndyS_OSU

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I feel the same....mine was pushed back from 2/14 to 3/1 as well today. That’s my second push back. Not super thrilled.
Gotta believe this is a supplier issue. A very well timed article yesterday mentioned most MME delays were due to a single supplier. The Ford exec declined to say which one.
 

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