SSM 50176 - Key Fobs

seattledan206

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PAAK has worked flawlessly for me since I picked the car up (Outside of a single occasion). With that said, the car should come with 2 fobs. Give those of us who bought cars built before that date a fob or credit us with the equivalent Ford Pass points or something.
 

seattledan206

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Which phone do you have?
 

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Is there a place where anyone can view the SSM articles or does that information require a dealer/vendor account?
 


Mirak

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Saw this SSM today, sounds like 2 key fobs are not unique to GTs.


SSM 50176 - 2021 Mustang Mach-E - Key Fobs

2021 Mustang Mach-e vehicles built on or before 06-Jul-2021 are equipped with only 1 key fob. The vehicle is not misbuilt. Vehicles built on or after 07-Jul-2021 are equipped with 2 key fobs. The customer can also use the phone as a key feature for an additional key. Do not submit a claim for this condition.
Nobody knows how to give the middle finger quite like Ford. Gotta tip my hat to them. I’m adding “It is not misbuilt” to my lexicon, right up there with “Q2 2021” and “software is hard.”
 

zvez

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so throw the early adopters a bone and give us a fob. It's actually the only complaint I have with my car. Everything else has met or exceeded expectations.
 

JamesInWeston

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I bought a second FOB before I even got the car, because I think cars should have 2.
Me, too. For $40. Which I'll be able to program myself (having two fobs with the car) and then have a backup to my backup. Or so my 19 year old son can drive my Mustang--not!
 

Texas-E

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so throw the early adopters a bone and give us a fob. It's actually the only complaint I have with my car. Everything else has met or exceeded expectations.
For giggles, I called Ford customer service a few hours ago to see what they would say. After being on hold for a long time, they explained that I needed to go to my dealer to see if they could do something. Essentially passed the buck that it was out of corporate Ford's hands. Not implied, pretty much said those exact words.

I have a second key waiting to be programmed, but I haven't got around to doing it yet. It is possible the dealer has a fund for these things, and I might get one on their dime, too. I'm not counting on it, though.
 

Griddlez

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PAAK has worked flawlessly for me since I picked the car up (Outside of a single occasion). With that said, the car should come with 2 fobs. Give those of us who bought cars built before that date a fob or credit us with the equivalent Ford Pass points or something.
Yep, I'd take the points for my wife's car delivered in July. So a key fob plus programming at a dealership I've seen ranges from 300 to 600 bux. So that's like up-to 120,000 points (200 points = 1$). I'd take it!
 

fayt349

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Should everyone just be threatening to sell their car instead?
I don't care what any one else does. I already put a deposit down on a different car and getting ready to get this one out of here.


I just thought it was funny Ford is actually laughing at you guys.
 

Timelessblur

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real kicker is will ford let us who bought the car in the first 6 months get a free 2nd fob?
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