UK Customers

[Jonno21]

This has popped up just now

Let us know if you notice any differences.

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[ProximusAl]

Let us know if you notice any differences.

It was on that pending screen for ages so I powered off and went in the house. Went back to the car and it said up to date. I have updates set to manual not automatic

 

[David-HC]

It was on that pending screen for ages so I powered off and went in the house. Went back to the car and it said up to date. I have updates set to manual not automatic

Hi @ProximusAl

Lucky you to get an update, and for it to work ? ?

Out of interest, have you had any previous updates and/or failures, or is this the first?

A number of us have had continual "Failed Updates" over the last month or so, and have been trying (unsuccessfully!) to elicit a response from Ford.

Have you checked which version this is for the Car/Sync at all?

Hope you are enjoying the car ??

Cheers
David

 

[ProximusAl]

Hi @ProximusAl

Lucky you to get an update, and for it to work ? ?

Out of interest, have you had any previous updates and/or failures, or is this the first?

A number of us have had continual "Failed Updates" over the last month or so, and have been trying (unsuccessfully!) to elicit a response from Ford.

Have you checked which version this is for the Car/Sync at all?

Hope you are enjoying the car ??

Cheers
David

This is my first OTA (only had the car a week) and it installed no problems at all. I got a little “inbox” icon at the top of sync. That’s how I noticed it.
As mentioned I don’t have automatic updates turned on. I prefer manual so I know what’s going on.
Sync version is the same as it was before the update

 

[SashaLondon]

This is my first OTA (only had the car a week) and it installed no problems at all. I got a little “inbox” icon at the top of sync. That’s how I noticed it.
As mentioned I don’t have automatic updates turned on. I prefer manual so I know what’s going on.
Sync version is the same as it was before the update

Do you know what revision you are on (is it 263)?

 

[ProximusAl]

Do you know what revision you are on (is it 263)?

Yes. 263

 

[Mercury8]

Not had ANY success with OTA updates myself yet either. This is my most recent reply from the Concierge. Not really much help ?‍

They also sent me the usual video:

 

[David-HC]

Not had ANY success with OTA updates myself yet either. This is my most recent reply from the Concierge. Not really much help ?‍

They also sent me the usual video:

Hi @Mercury8

That's interesting - I've never seen that information before although I know that the smaller updates can be direct to the car with larger ones requiring wifi.

The manual isn't particularly clear either and the video is a complete waste of time !

Not sure about you, but I've never had an "update icon appear" - just the standard notification and message in the FordPass "Message Centre" saying "We'll try again soon". No indication of what update it is or why it failed ?

I've been chasing Ford for over a month now, and spoke again to them this afternoon.

I said there are at least a dozen of us in this position and if they don't reply with something by close tomorrow (even a "it's a problem and we're actively looking at it ..." would be a result) I will go to Plan B

Fingers crossed ?
David

 

[SashaLondon]

Hi @Mercury8

That's interesting - I've never seen that information before although I know that the smaller updates can be direct to the car with larger ones requiring wifi.

The manual isn't particularly clear either and the video is a complete waste of time !

Not sure about you, but I've never had an "update icon appear" - just the standard notification and message in the FordPass "Message Centre" saying "We'll try again soon". No indication of what update it is or why it failed ?

I've been chasing Ford for over a month now, and spoke again to them this afternoon.

I said there are at least a dozen of us in this position and if they don't reply with something by close tomorrow (even a "it's a problem and we're actively looking at it ..." would be a result) I will go to Plan B

Fingers crossed ?
David

What’s plan b?

 

[portlandg]

Interesting thing has just happened. I was under the impression that when your car was locked and charging the charge cable was locked into the car and can't be removed. I also thought that by pressing the unlock button in the charge port would release/unlock the cable ONLY when the car was unlocked. Apparently not. I have just done a public charge and just as an exercise thought I would see if you could remove cable with car locked. It would seem you can. I made sure my car was locked, still on charge with my key away from the car. I pressed the release button and hey presto it released the cable from the car. So much for being secure. I could have quite easily released the cable, unplugged it from the car and charger and walked away with it, never to be seen again.

 

[ProximusAl]

I read that the cable would only unlock if the keys were near the car also. How very strange!!!

 

[Smuddell]

Anyone who has successfully fitted the little 3D printed piece to prevent the charger door from opening too far and denting the body, do you have any tips? I fiddled for ages this afternoon and couldn't get it in! I'm hopeless at DIY by the way!!!

 

[mustangguy64]

Anyone who has successfully fitted the little 3D printed piece to prevent the charger door from opening too far and denting the body, do you have any tips? I fiddled for ages this afternoon and couldn't get it in! I'm hopeless at DIY by the way!!!

Have you watched the video? https://www.macheforum.com/site/thr...ent-prevention-piece-installation-video.6862/

 

[portlandg]

Anyone who has successfully fitted the little 3D printed piece to prevent the charger door from opening too far and denting the body, do you have any tips? I fiddled for ages this afternoon and couldn't get it in! I'm hopeless at DIY by the way!!!

LUBE IT

 

[Smuddell]

Have you watched the video? https://www.macheforum.com/site/thr...ent-prevention-piece-installation-video.6862/

Yes, my trouble is I've got fat fingers! ?

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