Why is Everyone Crapping on the Mach-E?

Lola2004

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I've been driving a 2022 Hyundai Santa Fe PHEV, but recently had the urge to get a full EV. I did my research (I'm someone who researched the s#%$ out of everything I buy) and just leased (at a great rate) a California Rte. 1 (saved me more than $3K over the Premium with only a few better options missing that I didn't care about) for about $3000 under MSRP). I'm going to save about $15K over three years in reduced monthly payments, fuel costs, and maintenance.

I've only had the car for a week, but I love it! It's fun to drive, fast, comfortable, well appointed, I love the tech, and it looks great (compared to comparable EVs).

I watched a lot of Youtube videos before I got my Mach-E comparing it with Tesla Y, Kia EV6, etc. The general conclusion of the majority of videos is negative. I don't get it.

I realize that the Mach-E has had some problems in their early iterations of the car (as any new car will have, particularly an EV) and it still does. At the same time, can anyone explain why there are so many haters and why people think the Mach-E is so bad?
Yes, too much negativity, we have a 2021 and a 2023 premium awd extended range, love them both, great on road trips, no issues charging, just read the instructions! Get so many compliments and so much fun to drive. Enjoy yours
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Ghost Ryder

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The warranty only helps if you can get the car repaired in a timely fashion. Our junction box failed catastrophically (left us stranded without warning) a few months ago, and it took just shy of two months for the only dealership in town to get around to fixing it. They were kind enough to provide us with a rental after a couple of weeks, but that doesn’t seem to be the norm. Relying on the warranty is fine if you have the flexibility and/or resources to deal with being without the car for upwards of a month, but Consumer Reports can’t base its reliability ratings on the assumption that everyone can absorb that cost and inconvenience without difficulty.
Living in a big metropolitan area with 25 dealership within 50 miles, I forget that not everyone is as fortunate to have the same access. I was able to get the car in the dealer the same day when my HVBJB died.
 

MotownMachdoc

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Have a friend looking for an EV. He is older and wanted the self drive feature. Tesla was his only option for that feature. Bought it used. Thought the Mach e had a more attractive interior, better set up, better built and more curb appeal.
 

mkhuffman

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My opinion is that it's generational and ego based. Most YouTuber's are younger while most forum members here are older. The older crowd isn't going to be as harsh towards the technology. My dad, as an example, doesn't want anything digital and would have nothing to compare the MME against. The younger crowd is more likely to compare the vehicle technologically with its peers. The MachE technologically is on the crappy end of the spectrum, the charge curve compared to other comparable vehicles is terrible, the mobile app compared to its peers is lacking and the list goes on (excluding the HVBJB issues, which are major in of itself).

There's also the ego factor here on the forum. Some people don't want to admit that they spent way too much for a MachE and dollar for dollar it's inferior to its peers. I know I got my ass handed to me financially.

I think that asking a forum dedicated to the car itself is extremely bias. Notice how most of the people who defend the car have never owned another EV (or they own Ford stock), while most who learn neutral or negative own or have owned other EVs. I tend to lean towards YouTube and the reviews of the vehicle as more accurate.
Hey! Are you saying I am old! I'm not dead yet.

You know I respect your opinion, but I really like my car. It's a great car, actually. The only BEV I would consider buying to replace my MME is the Rivian R1, and it costs $40k more. As you know, I am strongly considering getting a R1, but really, the MME is a great value.

Besides the R1, the MY is an even better value but they are all over the place. I have yet to see another white MME GT in the wild. I have seen lots of Premiums and even a GTPE or two, but not a white GT. And it looks so much better than a MY.

The software issues in my car don't bother me that much. I love how it drives. It is more fun than a rollercoaster on hilly, country roads. I am very glad I purchased it two years ago.
 

DevSecOps

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Hey! Are you saying I am old! I'm not dead yet.

You know I respect your opinion, but I really like my car. It's a great car, actually. The only BEV I would consider buying to replace my MME is the Rivian R1, and it costs $40k more. As you know, I am strongly considering getting a R1, but really, the MME is a great value.

Besides the R1, the MY is an even better value but they are all over the place. I have yet to see another white MME GT in the wild. I have seen lots of Premiums and even a GTPE or two, but not a white GT. And it looks so much better than a MY.

The software issues in my car don't bother me that much. I love how it drives. It is more fun than a rollercoaster on hilly, country roads. I am very glad I purchased it two years ago.
All true, but the question is about why the MME is shit on so often. So if we are talking about YouTube reviewers there's likely only 2 scenarios. Either they are all biased and hate on Ford or they are correct.

Asking members of this forum if those sentiments are true is going to be biased. I think the only people who are less inclined to be biased are those who have experienced other EVs. Most of the older crowd has been in an ICE vehicle their entire life and getting an MME is like going from a landline to a smart phone. But once they've had a few smart phones then they can decide more accurately which they like and why.

The people on YouTube have likely reviewed all EVs to date. They probably have a great understanding of what to look for in an EV. Most of them are younger and haven't developed a loyalty to any brand. I think you would agree that there's a lot of people on this forum have a hatred towards Tesla because of Elon. Asking a Ford forum about cross brand vehicles, coupled with Elon hatred, is going to lend towards extreme bias in favor of Ford. That being said, I believe the majority of YouTube videos are likely correct in much of their criticism.

But everyone has their own belief and if it's the best vehicle you've ever owned I hope you do get an R1, because I have a feeling you'll be crowning a new victor to that title.
 
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mkhuffman

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All true, but the question is about why the MME is shit on so often. So if we are talking about YouTube reviewers there's likely only 2 scenarios. Either they are all biased and hate on Ford or they are correct.

Asking members of this forum if those sentiments are true is going to be biased. I think the only people who are less inclined to be biased are those who have experienced other EVs. Most of the older crowd has been in an ICE vehicle their entire life and getting an MME is like going from a landline to a smart phone. But once they've had a few smart phones then they can decide more accurately which they like and why.

The people on YouTube have likely reviewed all EVs to date. They probably have a great understanding of what to look for in an EV. Most of them are younger and haven't developed a loyalty to any brand. I think you would agree that there's a lot of people on this forum have a hatred towards Tesla because of Elon. Asking a Ford forum about cross brand vehicles, coupled with Elon hatred, is going to lend towards extreme bias in favor of Ford. That being said, I believe the majority of YouTube videos are likely correct in much of their criticism.

But everyone has their own belief and if it's the best vehicle you've ever owned I hope you do get an R1, because I have a feeling you'll be crowning a new victor to that title.
It's true my first BEV is the MME. But younger whippersnappers such as yourself haven't had a lot of prior BEV experiences either.

Before the MME the only decent BEV was from Tesla. Others have been catching up to Tesla and the MME, but that's the thing - they are catching up. I don't think any BEV in the same price range has exceeded the MME overall. They are still catching up. (Besides Tesla.)

Good point about the intent of the OP. Why are people figuratively crapping on the MME (as opposed to literally as is happening in SFO)?

It's a two year old car. It's old news. Why would a reviewer who is looking for clicks continue to rave about a product that is old compared to the competition? That's boring. Nobody will be interested. But those children are not interested in a true comparison. They just want clicks. That's why. IMO.

It's a good car. The competition has finally caught up (two years later). To get attention, Ford needs to update the MME with a big enhancement that pulls ahead of the competition again. Until then, don't expect much positive attention.

Maybe if Rivian didn't lie about the Max Pack range I would feel better about that alternative. But they did. And it pisses me off. And my MME is still an amazing car to drive.
 

CYBER-O

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At the same time, can anyone explain why there are so many haters and why people think the Mach-E is so bad?
I'm not finding any haters, unlike if you start talking about Tesla! I don't know about now but I recall in its early years, it had its share of problems, and haters!
 

Ride_the_lightning

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The problem is not that the MME is a bad car, but rather that It's over priced compared to it's competitors (Thanks Tesla.) Also Technology is advancing too quickly, and Ford is still stuck in the ICE OEM mindset. We no longer tolerate laggy screens and poorly laid out UI (thanks apple).
Agree on price. After tax credit, my 2021 premium SR AWD was around 44k. That was and still is a great value for an EV of this size. At 54k I’m not sure I would agree. And I definitely wouldn’t think a GTPE was worth it at 60-70k. A model Y was also a sucker’s buy when they were going for near 70k in 2022.
 

BigMach-E

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What makes you think that?
Well, looks wise, yes, it is. Okay, so the EV6 GT has terrible range, great charging, and much better performance. But, it feels cheap in the cabin. The T MYP is a better deal, but the range numbers are vastly over inflated, and build quality is bad, it is quicker. The Rivian’s aren’t the same class of vehicles price wise. I know you have fallen out of love with the GTPE, but it’s still compelling.
 

DevSecOps

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Well, looks wise, yes, it is. Okay, so the EV6 GT has terrible range, great charging, and much better performance. But, it feels cheap in the cabin. The T MYP is a better deal, but the range numbers are vastly over inflated, and build quality is bad, it is quicker. The Rivian’s aren’t the same class of vehicles price wise. I know you have fallen out of love with the GTPE, but it’s still compelling.
Not quite... I can see things without blinders and that doesn't mean I've fallen out of love with anything. I would agree that the MachE is a good looking vehicle and it's also better when it comes to panel alignment. It's a really fun vehicle and I would say more fun than any other vehicle that I've personally owned. So there's a lot of good to the MachE, but I don't think it's the best EV out right now by far. I would also add that a comment saying "best EV" shouldn't exclude a vehicle based on price. Additionally, the pre-price hike R1T was almost the same price as a GTPE.

I base my idea of the best EV on the pain points that consumers face with EVs and who addresses those concerns the best. For wide scale adoption of EVs we need to close that gap. Ford doesn't close that gap at all. EV charging is the #1 concern and the MME is one of the slowest and worst charging EVs in it's class. According to McKinsey, the second most key purchasing decision with EVs is online buying. 1 in 3 interested buyers say they will only consider a brand with online purchasing. Lastly, technology, like PaaK and in car features need to work flawlessly.

There are a lot of other brands that are addressing these pain points and while I agree that the MME is a good looking vehicle, looks are no longer the determining factor in what the best EV is. Right now the best EV, by market share, charging network, technology etc is far and away Tesla. I peronally don't own one, and never have, but I'm not blinded by loyalty to a singular brand.
 
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Arsenic17

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Because it isn't a Tesla and there are a lot of Tesla fanboys out there. Otherwise, there really is no reason to hate on Mache. I'm biased, but I think it is the best EV. Manufacturers are trying too hard to make their EVs look like spaceships and futuristic. Those designs aren't going to age well at all. Look how bad the Ioniq 5 looks.
 

Snowy

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To be fair, we had a lot of issues with our Mach-e's.
Most of them have been fixed through software or physically.

1. slow fast-charge at cold temperature
2. windshield and moon roof not fixed properly
3. a lot of software glitches
4. HVBJB issues on big batteries models
5. camera stopped working
6. water in tailgate
7. 12 volts battery dying
and a lot more issues.

apart from the HVBJB which is in the recall process, I am very happy with the car.
it drives well, has nice acceleration.
I love the looks.
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