The Complete DIY Guide to Updating Your Mach-E with FDRS

[Mach-Lee]

In my case it was just the ECU Configuration that got updated from LK9C-14C602-DS to LK9C-14C602-DT when I updated ABS a few days ago. FDRS also downloaded the strategy (LK9C-2D053-CK) file, but my car got that back in May as part of PowerUp 4.2.6. It makes sense as both ECU Configuration revisions are meant for that strategy revision and it assures the strategy is at the right revision. It can be a little confusing if you do not keep track of the revision levels. I have a giant spreadsheet to note the part numbers of the revisions.

I noticed the Parking Brake would come on if the car was on an incline before the update and it seems to do it anytime the car is parked after the update.

Last year the tail of my MME went over an embankment after backing out of a friend's driveway on a dark night. It ended up with part of the frame resting on the ground. Fortunately another friend had a pickup truck and a rope. It would have been easier to get the car back on the road if I knew the parking brake was on. There were big ruts in the embankment from the tires. Fortunately no damage.

Since I never touched the parking brake, I did not realize it was on and did not pay attention to the driver display. I looked up how to turn off the parking brake later on, and I practiced a few times turning it off and on when I was on an incline.

FYI with the new software the parking brake can be ON even though the display does not show it as being on. That may cause confusion.

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[generaltso]

Ok, if anyone else has this issue of changing your non-email username to an email: I did all the above I already posted, when I kept getting hit with this redirect nonstop, I went to the motorcraft website. When I logged in there, which was fine, it has some TOS and random stuff I had to agree to, then finally let me in to the website. Went back to FDRS and it works!

Thank you! This was the part I was missing. How could Ford have botched this change so badly?

 

[Mike G]

Thank you! This was the part I was missing. How could Ford have botched this change so badly?

Subcontractors. Probably Helm. I don't think "Ford" per se are actually running the FDRS software enterprise. I think it's been subcontracted out.

I still am having problems and repeatedly have to spam the Sign In button and then I hit Create Account which sends me to a HTTP 400 error page. When I select Return to previous page on the error page, it logs me in.

I tried to send an error report and got the "There is a problem sending your report..." Well thanks Captain Obvious I think I already knew that!

 

[Blue highway]

Thank you! This was the part I was missing. How could Ford have botched this change so badly?

perhaps years of practice have enabled new highs in ineptitude?

 

[Neil4Real]

I’ve gotten up to 6.6 OTA now, only leaving the new GFM and IPC updates left showing in FDRS. 6.7 is the GFM so I’m guessing 6.8 is the IPC, is that it for BC 1.3? Or we never had an IPMA which would be the last update to enable 1.3?

 

[Mike G]

I’ve gotten up to 6.6 OTA now, only leaving the new GFM and IPC updates left showing in FDRS. 6.7 is the GFM so I’m guessing 6.8 is the IPC, is that it for BC 1.3? Or we never had an IPMA which would be the last update to enable 1.3?

No you'll need the IPMA as well I'm pretty sure.

For the 21-23 F-150's they're talking about pushing out an IPMA update in Dec...so I think that would apply to the Lightning as well and I'm guessing we'll get an IPMA updte for the Mach-Es in the bargain. They had some issues with OTAs specifically that pushed their scheduled 1.3 back a bit. But I think it will now arrive by the last week of the year if nothing else goes wrong.

 

[Arjan]

Still no luck logging in to fdrs
Even the network test does not function...

I am beginning to wonder if they will fix it in the future

 

[Mike G]

Still no luck logging in to fdrs
Even the network test does not function...

I am beginning to wonder if they will fix it in the future

Wow at least I can get in with a bit of fiddling.....I wonder what your local dealer service folks are saying. Can they get in?

I mean if the servers are down...they should be down for everybody.

 

[dreKion]

Still no luck logging in to fdrs
Even the network test does not function...

I am beginning to wonder if they will fix it in the future

It works correctly for me in Spain

 

[markboris]

FDRS works ok here in CA

 

[21st Century Pony]

I found that with FDRS 38.5.7, I consistently need to
1. use my email address now instead of the old user name
2. pretend that I "forgot" my password
3. get the SMS code
4. put in the same (yes, same) password as the "new" password

...and then FDRS lets me in.

 

[markboris]

I found that with FDRS 38.5.7, I consistently need to
1. use my email address now instead of the old user name
2. pretend that I "forgot" my password
3. get the SMS code
4. put in the same (yes, same) password as the "new" password

...and then FDRS lets me in.

Interesting. I agree ever since 38.5.7 I've had to use my email address instead of my username but that's all that has changed for me. After entering in my password (which I never changed) it takes a few seconds longer then it used to to login but then I'm in. Never had to go through any of the other stuff others seem to be having to do.

 

[benk016]

FYI, now that Motorcraft site is working again, my motorcraft account login is working again, but with the email instead of username.

While their site was having issues, for several days, FDRS logins with that account were failing completely through FDRS but worked on the site.

You can use your same FordPass login for FDRS if you have issues. This is what I used while motorcraft was down.

 

[Mike G]

FYI, now that Motorcraft site is working again, my motorcraft account login is working again, but with the email instead of username.

While their site was having issues, for several days, FDRS logins with that account were failing completely through FDRS but worked on the site.

You can use your same FordPass login for FDRS if you have issues. This is what I used while motorcraft was down.

My local service manager says he's having the same sort of problem logging in to PTS as I am logging in to FDRS.

He has to hit the help link and then he hits the return to previous page link from there...and it goes back and logs him right in without doing anything else.

I tried to create a trouble report...miserable fail with an error about my report couldn't be sent for no specific reason...so I called the 888-354-7558 number and sat on hold, even after getting big hints that I would be waiting a while...and finally their system just hung up on me.

Pretty sure they know there's a problem...and also pretty sure they don't have a clue what to do about it, so they just don't want anybody else reporting in for something they can't fix.

 

[Mike G]

I found that with FDRS 38.5.7, I consistently need to
1. use my email address now instead of the old user name
2. pretend that I "forgot" my password
3. get the SMS code
4. put in the same (yes, same) password as the "new" password

...and then FDRS lets me in.

Try my trick....email address and password....hit sign in several times with a pause after each time...and then click the create account button instead. It will either take you to a blank HTTP 400 page where you can select the link to return to the previous page, and it then logs you in....or it might actually just log you in straightaway after selecting the create account button..I've had it do both. This morning it logged me in right after I selected the create account button.

At least this way you don't have to fool around with SMS codes.

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