FordPass 3.25 released

macchiaz-o

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Also this was just emailed:

Your Phone As A Key access for your 2021 Mustang Mach-E 2021 2021 Mustang Mach-E has been removed due to an account update or a vehicle-reset action. Drivers are no longer able to use this backup start passcode to enter or start the vehicle. A key fob is required to start this vehicle. Backup Start Passcodes are no longer valid.

If you own this vehicle and this notification is unrecognized or unexpected, please contact a FordGuide.
Ugh. It's a good thing you are not without your key fob right now. ?

Did you have any pending support requests related to your Ford.com account, such as consolidating multiple accounts?

If you end up contacting a "FordGuide" please let us know how it goes.
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dtbaker61

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FordPowerUp is the trade name for the OTA update. You probably do care about that. But it’s presence in 3.25? Yeah, not that important … yet. ;)
The messages with every door opening is what i dont care about. 1.4.0

I mostly just want paak to work and the car to start.

The only message I would like is if the car could send a message when it was done charging that would be helpful if you were off in a restaurant waiting for it
 

cjk422

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CACA2A72-DCFF-4FED-815B-7E60D50AC229.png


Has anyone have this happen? The PAAK was deleted somehow by car or
FordPass app on its own. Now it is unable to add back.

Maybe have to reset and start over again but if this happens when you are out without fob, could be a major issue. It also deleted backup codes.
I had the same thing happen this morning. PaaK removed, and now the FordPass app isn't updating.
 

dtbaker61

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I had the same thing happen this morning. PaaK removed, and now the FordPass app isn't updating.
How did this happen?
I am going to turn off auto update until I see more news on this !?
 

cjk422

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How did this happen?
I am going to turn off auto update until I see more news on this !?
Not sure. Supposedly there was an OTA update released in the last few days? Maybe that did it, or could be some backend problem with FordPass. Since my app won't update, I'm beginning to wonder if it's a server-side issue.
 


dtbaker61

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My FP auto updated to 3.25 a couple days ago... PAAK and backupStartCode still seem fine.

I am wondering if the people that have had their p a a k functionality removed did any kind of Sync reset or uninstall reinstall of FordPass that may have wiped out their PAAK configuration?

FP, PAAK, Sync are 'working' for me pretty well now. Only thing not obviously not 'updating' remotely is the battery% displayed on FP Vehicle tab... but it updates when FP connects when I drive, so no biggie.

so.... for now, I think I will turn off auto-update on FP because I sure don't want to lose my PAAK settings and BackupStartCode!
 
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Shayne

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How did this happen?
I am going to turn off auto update until I see more news on this !?
Been off for a week. Hardware and software are both function well so off the train for a bit.
Not sure. Supposedly there was an OTA update released in the last few days? Maybe that did it, or could be some backend problem with FordPass. Since my app won't update, I'm beginning to wonder if it's a server-side issue.
Did you ask them that? That notice reads pretty definite and there you go o_O no sugar coating for explorers. I think servers are involved and they may have had an unscheduled down a while back. I would definitely be interested in the outcome after you query them. Sometimes it is good to hold off on your set up until you are sure it is at your end.
 

cjk422

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My FP auto updated to 3.25 a couple days ago... PAAK and backupStartCode still seem fine.

I am wondering if the people that have had their p a a k functionality removed did any kind of Sync reset or uninstall reinstall of FordPass that may have wiped out their PAAK configuration?

FP, PAAK, Sync are 'working' for me pretty well now. Only thing not obviously not 'updating' remotely is the battery% displayed on FP Vehicle tab... but it updates when FP connects when I drive, so no biggie.

so.... for now, I think I will turn off auto-update on FP because I sure don't want to lose my PAAK settings and BackupStartCode!
Nope, didn't did any reset or uninstall/reinstall. What's weirder is FordPass says last updated was like 14 hours ago, and if I try to refresh it, it fails.
 

metalpro2021

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For me it is 3.2% battery usage with this version. Reading all the comments the difference MIGHT be related to the fact that the drain occurs if the car is constantly in the vicinity of the phone. In my case I park the car in the garage , walk a mile or two and come back approx. 8 hours later. Day in , day out. No problem what so ever.
 

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I had the same thing happen this morning. PaaK removed, and now the FordPass app isn't updating.
Same here. My battery now shows - - % Charge & - - Miles
 

MTNestr

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Does the FordPass App show what version it is? Where?
 

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The messages with every door opening is what i dont care about. 1.4.0

I mostly just want paak to work and the car to start.

The only message I would like is if the car could send a message when it was done charging that would be helpful if you were off in a restaurant waiting for it
I'd like to have the walk-away lock notice which is entirely different from the door opened alert. PAAK works for me again. It glitched out for a day or so when 3.25 came out but has returned to normal since.

A bump up in OTA bug fix deliveries would be nice though.
 

dtbaker61

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Nope, didn't did any reset or uninstall/reinstall. What's weirder is FordPass says last updated was like 14 hours ago, and if I try to refresh it, it fails.
hhhmmmm, that sounds like an incomplete FP update if FP is messed up. You might want to un-install FP, download and install fresh from AppStore?

If it is just the pull-down 'refresh' that is failing, that seems to be a bug in 3.25.0. Try getting in your car, turn car on, and THEN check to see if FP Vehicle tab updates range and battery % to match car.
 
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blue92lx

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It would be helpful if they could add the vehicle reservation/order page on the app. It's like the only thing not on there compared to the web version.
 

dtbaker61

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Does the FordPass App show what version it is? Where?
press and hold on the app icon, click on 'app info', scroll to bottom.....
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