FordPass 3.25 released

macchiaz-o

Well-Known Member
First Name
Jonathan
Joined
Nov 25, 2019
Messages
5,413
Reaction score
10,813
Location
Valley on the Sun 😰
Vehicles
Premium RWD SR
Country flag
Also this was just emailed:

Your Phone As A Key access for your 2021 Mustang Mach-E 2021 2021 Mustang Mach-E has been removed due to an account update or a vehicle-reset action. Drivers are no longer able to use this backup start passcode to enter or start the vehicle. A key fob is required to start this vehicle. Backup Start Passcodes are no longer valid.

If you own this vehicle and this notification is unrecognized or unexpected, please contact a FordGuide.
Ugh. It's a good thing you are not without your key fob right now. 😳

Did you have any pending support requests related to your Ford.com account, such as consolidating multiple accounts?

If you end up contacting a "FordGuide" please let us know how it goes.
Advertisement

 

dtbaker61

Well-Known Member
First Name
Dan
Joined
May 11, 2020
Messages
1,165
Reaction score
1,061
Location
santa fe,nm
Website
www.envirokarma.org
Vehicles
MME (delivered 2/26/21), DIY eMiata BEV
Occupation
Solar Sales/install
Country flag
FordPowerUp is the trade name for the OTA update. You probably do care about that. But it’s presence in 3.25? Yeah, not that important … yet. ;)
The messages with every door opening is what i dont care about. 1.4.0

I mostly just want paak to work and the car to start.

The only message I would like is if the car could send a message when it was done charging that would be helpful if you were off in a restaurant waiting for it
 

cjk422

Member
First Name
Chris
Joined
May 25, 2021
Messages
22
Reaction score
21
Location
PA
Vehicles
MME Select AWD Infinite Blue
Occupation
IT
Country flag
CACA2A72-DCFF-4FED-815B-7E60D50AC229.png


Has anyone have this happen? The PAAK was deleted somehow by car or
FordPass app on its own. Now it is unable to add back.

Maybe have to reset and start over again but if this happens when you are out without fob, could be a major issue. It also deleted backup codes.
I had the same thing happen this morning. PaaK removed, and now the FordPass app isn't updating.
 

dtbaker61

Well-Known Member
First Name
Dan
Joined
May 11, 2020
Messages
1,165
Reaction score
1,061
Location
santa fe,nm
Website
www.envirokarma.org
Vehicles
MME (delivered 2/26/21), DIY eMiata BEV
Occupation
Solar Sales/install
Country flag
I had the same thing happen this morning. PaaK removed, and now the FordPass app isn't updating.
How did this happen?
I am going to turn off auto update until I see more news on this !?
 

cjk422

Member
First Name
Chris
Joined
May 25, 2021
Messages
22
Reaction score
21
Location
PA
Vehicles
MME Select AWD Infinite Blue
Occupation
IT
Country flag
How did this happen?
I am going to turn off auto update until I see more news on this !?
Not sure. Supposedly there was an OTA update released in the last few days? Maybe that did it, or could be some backend problem with FordPass. Since my app won't update, I'm beginning to wonder if it's a server-side issue.
 

dtbaker61

Well-Known Member
First Name
Dan
Joined
May 11, 2020
Messages
1,165
Reaction score
1,061
Location
santa fe,nm
Website
www.envirokarma.org
Vehicles
MME (delivered 2/26/21), DIY eMiata BEV
Occupation
Solar Sales/install
Country flag
My FP auto updated to 3.25 a couple days ago... PAAK and backupStartCode still seem fine.

I am wondering if the people that have had their p a a k functionality removed did any kind of Sync reset or uninstall reinstall of FordPass that may have wiped out their PAAK configuration?

FP, PAAK, Sync are 'working' for me pretty well now. Only thing not obviously not 'updating' remotely is the battery% displayed on FP Vehicle tab... but it updates when FP connects when I drive, so no biggie.

so.... for now, I think I will turn off auto-update on FP because I sure don't want to lose my PAAK settings and BackupStartCode!
 
Last edited:

Shayne

Well-Known Member
Joined
Aug 9, 2020
Messages
1,600
Reaction score
1,504
Location
Northern Ontario Canada
Vehicles
2021 MME4x Prem
Occupation
Retired
Country flag
How did this happen?
I am going to turn off auto update until I see more news on this !?
Been off for a week. Hardware and software are both function well so off the train for a bit.
Not sure. Supposedly there was an OTA update released in the last few days? Maybe that did it, or could be some backend problem with FordPass. Since my app won't update, I'm beginning to wonder if it's a server-side issue.
Did you ask them that? That notice reads pretty definite and there you go o_O no sugar coating for explorers. I think servers are involved and they may have had an unscheduled down a while back. I would definitely be interested in the outcome after you query them. Sometimes it is good to hold off on your set up until you are sure it is at your end.
 

cjk422

Member
First Name
Chris
Joined
May 25, 2021
Messages
22
Reaction score
21
Location
PA
Vehicles
MME Select AWD Infinite Blue
Occupation
IT
Country flag
My FP auto updated to 3.25 a couple days ago... PAAK and backupStartCode still seem fine.

I am wondering if the people that have had their p a a k functionality removed did any kind of Sync reset or uninstall reinstall of FordPass that may have wiped out their PAAK configuration?

FP, PAAK, Sync are 'working' for me pretty well now. Only thing not obviously not 'updating' remotely is the battery% displayed on FP Vehicle tab... but it updates when FP connects when I drive, so no biggie.

so.... for now, I think I will turn off auto-update on FP because I sure don't want to lose my PAAK settings and BackupStartCode!
Nope, didn't did any reset or uninstall/reinstall. What's weirder is FordPass says last updated was like 14 hours ago, and if I try to refresh it, it fails.
 

metalpro2021

Active Member
First Name
Chris
Joined
Apr 5, 2021
Messages
35
Reaction score
26
Location
Amsterdam
Vehicles
Mach-e 1st edition
Occupation
Software architect
Country flag
For me it is 3.2% battery usage with this version. Reading all the comments the difference MIGHT be related to the fact that the drain occurs if the car is constantly in the vicinity of the phone. In my case I park the car in the garage , walk a mile or two and come back approx. 8 hours later. Day in , day out. No problem what so ever.
 

MTNestr

Well-Known Member
First Name
Paul
Joined
Feb 27, 2021
Messages
133
Reaction score
79
Location
NW Ohio
Vehicles
2021 Grabber Blue FE MME
Occupation
Retired
Country flag
I had the same thing happen this morning. PaaK removed, and now the FordPass app isn't updating.
Same here. My battery now shows - - % Charge & - - Miles
 

MTNestr

Well-Known Member
First Name
Paul
Joined
Feb 27, 2021
Messages
133
Reaction score
79
Location
NW Ohio
Vehicles
2021 Grabber Blue FE MME
Occupation
Retired
Country flag
Does the FordPass App show what version it is? Where?
 

Kamuelaflyer

Well-Known Member
First Name
Bill
Joined
Feb 18, 2020
Messages
3,891
Reaction score
7,933
Location
Hawaii
Vehicles
2021 Premium Infinite Blue. ER AWD. 2020 Raptor
Country flag
The messages with every door opening is what i dont care about. 1.4.0

I mostly just want paak to work and the car to start.

The only message I would like is if the car could send a message when it was done charging that would be helpful if you were off in a restaurant waiting for it
I'd like to have the walk-away lock notice which is entirely different from the door opened alert. PAAK works for me again. It glitched out for a day or so when 3.25 came out but has returned to normal since.

A bump up in OTA bug fix deliveries would be nice though.
 

dtbaker61

Well-Known Member
First Name
Dan
Joined
May 11, 2020
Messages
1,165
Reaction score
1,061
Location
santa fe,nm
Website
www.envirokarma.org
Vehicles
MME (delivered 2/26/21), DIY eMiata BEV
Occupation
Solar Sales/install
Country flag
Nope, didn't did any reset or uninstall/reinstall. What's weirder is FordPass says last updated was like 14 hours ago, and if I try to refresh it, it fails.
hhhmmmm, that sounds like an incomplete FP update if FP is messed up. You might want to un-install FP, download and install fresh from AppStore?

If it is just the pull-down 'refresh' that is failing, that seems to be a bug in 3.25.0. Try getting in your car, turn car on, and THEN check to see if FP Vehicle tab updates range and battery % to match car.
 
Last edited:

blue92lx

Well-Known Member
First Name
Adam
Joined
Jun 13, 2021
Messages
609
Reaction score
1,107
Location
Florida
Vehicles
Ford Fusion
Country flag
It would be helpful if they could add the vehicle reservation/order page on the app. It's like the only thing not on there compared to the web version.
 

dtbaker61

Well-Known Member
First Name
Dan
Joined
May 11, 2020
Messages
1,165
Reaction score
1,061
Location
santa fe,nm
Website
www.envirokarma.org
Vehicles
MME (delivered 2/26/21), DIY eMiata BEV
Occupation
Solar Sales/install
Country flag
Does the FordPass App show what version it is? Where?
press and hold on the app icon, click on 'app info', scroll to bottom.....
 
Advertisement

 
Advertisement
Top